Soulbridge Integrative
Effective Date: March 25, 2026

SoulBridge Integrative ('we,' 'us,' or 'our') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our webinars, register for our retreats, or use any of our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide when you:

• Register for a webinar or retreat

• Purchase a product or service through our checkout pages

• Sign up for our email list or newsletter

• Submit a form on our website or landing pages

• Contact us directly via email, phone, or social media

• Submit a video or written testimonial

The types of personal information we may collect include: your full name, email address, phone number, billing and payment information, and any other information you choose to provide.

1.2 Information Collected Automatically

When you access our website or digital platforms, we may automatically collect certain technical information including your IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, and referring URLs. This information is collected through cookies and similar tracking technologies.

1.3 Payment Information

All payment transactions are processed through secure third-party payment processors including Stripe. We do not store your full credit card or payment details on our servers. Payment processors handle your financial data in accordance with their own privacy policies and PCI DSS compliance standards.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your registrations, purchases, and bookings

• To deliver our services including webinars, retreats, and private sessions

• To send you confirmation emails, reminders, and Zoom access links

• To send you our email newsletter and marketing communications (with your consent)

• To send SMS messages related to your bookings or services you have purchased

• To respond to your inquiries and provide customer support

• To improve our website, services, and marketing

• To comply with legal obligations

• To protect against fraudulent or unauthorized activity

3. SMS and Email Communications

By providing your phone number or email address on our forms, you consent to receive communications from SoulBridge Integrative. These may include booking confirmations, session reminders, retreat updates, and promotional messages.

You may opt out of SMS messages at any time by replying STOP to any message. You may unsubscribe from email communications by clicking the unsubscribe link in any email or by contacting us directly. Standard message and data rates may apply for SMS communications.

We do not sell, rent, or share your phone number or email address with third-party marketers without your express written consent.

4. Cookies and Tracking Technologies

Our website and landing pages use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly if cookies are disabled.

We may use the following types of cookies:

• Essential cookies — required for the operation of our website and forms

• Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)

• Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness

5. Third-Party Services

We use trusted third-party platforms and tools to deliver our services. These may include:

• GoHighLevel (GHL) — CRM, email, SMS, funnels, and automation platform

• Stripe — payment processing

• Zoom — webinar and retreat delivery

• Google Analytics — website analytics

• YouTube / Vimeo — video content delivery

• Meta (Facebook/Instagram) — advertising and social media

Each of these third parties operates under their own privacy policies. We encourage you to review their policies. SoulBridge Integrative is not responsible for the privacy practices of these third-party providers.

6. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in delivering our services, subject to confidentiality obligations

• With payment processors to complete transactions you initiate

• When required by law, court order, or governmental authority

• To protect the rights, property, or safety of SoulBridge Integrative, our clients, or others

• In connection with a merger, acquisition, or sale of assets (you will be notified in advance)

• With your consent for any other purpose not listed here

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it. You may request deletion of your personal information at any time by contacting us.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to access — request a copy of the personal information we hold about you

• Right to correction — request that we correct inaccurate or incomplete information

• Right to deletion — request that we delete your personal information

• Right to opt out — opt out of marketing communications at any time

• Right to data portability — request your data in a portable format

• Right to withdraw consent — where processing is based on your consent

To exercise any of these rights, please contact us at the details provided in Section 12 of this policy. We will respond to your request within 30 days.

9. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take immediate steps to delete that information. If you believe a child has provided us with personal information, please contact us immediately.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include secure HTTPS connections, encrypted payment processing, and access controls on our platforms. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the 'Last Updated' date at the top of this document and, where appropriate, notify you by email. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SoulBridge Integrative

Email: [email protected]

Website: https://soulbridgeintegrative.com

Contact: +1 530-400-8928